What payment methods do you accept?

We accept all major credit cards, such as VISA, Mastercard, AMEX.We also Accept Paypal.

How long is the delivery time ?

Our delivery time is 5 to 12  business days.You will receive an email with your tracking status (estimated delivery time ) within 6 business days.You can also reach out to us if you wish to get the logistics tracking number at all time.

What is this Brush made of ?
The product  is made with Synthethic fiber (may contain polyester,Nylon/Polyamide ).This information was provided by the manufacturer of the product.Although we work hard to make sure that the information is complete,the information we provide is not  error-free.

Plastic handle :ABS Material

How to use the Brush the first time ? (please clean the brush before using it the first time according to these guidelines ) :

1)Clean the Brush with hot water (<40 ℃ (104℉))  and Make-up shampoo

2)Let to air dry (will take 1-3 days to air dry)

How to clean the Brush?

Hot water (<40 ℃ (104℉))  and let to air dry .

How to apply the discount for 2+ units?

You can get the discount  at the cart level,you should add 2+ units  per varient (black/pink ) and process to the checkout .Check at the checkout the discounts applied and make sure that you get yours before confirming the purchase to be eligible.

You can contact us anytime for help!

I need to change or cancel something on my order. How can I do that?

If you need to change or cancel your order, please contact us immediately. After 24 hours or once your order has been processed, we will be unable to make any changes or cancellations.

I did not get a coupon for 2 + units ,what to do?
It's the responsibility of the customer before  confirming the order to check if the discount was applied.You can go back to the cart and apply the discount if you have missed to confirm it or it was not applied.

How do I return an item?

If you are not satisfied with your purchase and wish to return an item, contact us within 30 days from receiving your order

Will shipping be covered for my returns?

All return shipping fees and other miscellaneous fees are the responsibility of the customer.

How long is the return process, and when will I receive my refund?

Processing returns may take up to 5 business days from the day we receive your return. You should receive a confirmation email once your return has been processed. 

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 5-7 business days of receiving the returned item or cancellation request. 

Where is the company based ? how do you ship ?where is the product made?
We are a Canadian company .Every order is carefully packed and shipped to you from different warehouses around the globe depending our supplier  inventory status  in the United states,Canada,Western Europe and

eastern Asia,the product is made in China.Orders are traceable  in the United states with USPS/FedEx,in Canada with Canada Post,in the united kingdom with Royal Mail,and in Australia with AusPost.

ALL orders have a 30 Days satisfaction guaranteed .